“To Whom It May Concern, “Ronzio & Associates is a worldwide immigration law firm headquartered in Los Angeles for many years. As any business, we have an IT infrastructure of workstations and servers that require continuous IT care and attention.
“For this purpose, we have out-sourced our IT support to Computer Help Los Angeles for the past several years. Their response time has been exemplary and the quality of service has always been competent, effective and swift. As IT consultants they have steered us well and wisely through the maze of complexity inherent to the ever-evolving march of information technology.
“Downtime is almost a thing of the past. In CHLA’s hands our systems have remained stable and operational.
“We recommend their services without reservation.”

“We have worked with Computer Help Los Angeles since 2004. We are a medical group with seven doctors. We went from simply a computerized billing system to full-on electronic medical records for a paperless office. The transition was difficult and delicate and they were with us every step of the way.
“Since then we have faced upgrades, increasingly complex systems and changing needs for software and hardware. Computer Help Los Angeles has not only been available on a moment’s notice, not only solved problems, but has also anticipated changes and advised us how to keep up with the changing needs of our practice. They have been an unceasing advocate to make sure we do not spend any more money than we must, and they have navigated us through this sea of gobbledygook that most of us have trouble understanding. We recommend their service unreservedly.”

“We manage thirty-four low-income senior housing HUD projects in Southern California, nineteen of which are in Los Angeles, Orange, Riverside, and San Bernardino counties. “We first contracted with Computer Help Los Angeles in 2006 to maintain the computers used by the management staff at each building. Because they were to be responsible for any viral infections or breaches that might occur, we received very explicit instructions as to how each computer network would be configured and maintained. Computer Help Los Angeles assessed the existing computers and set up a hardware firewall at each location, then began monthly maintenance via remote access. “We also use the services of Computer Help Los Angeles in our 15-person office here in Pasadena, where they refined our Microsoft network and added a firewall and file server. We now have a simpler set up, and thus, fewer troubles.
“Computer technicians are a crucial need these days, so it’s nice to feel confident in the one you choose.”

“I can’t tell you how pleased I am with the service that you guys provided. I hope I don’t have problems in the future … but if I do, I certainly know whom to call.”

“Whether your entire network has crashed or one computer’s hard drive takes an unexpected leave of absence with all your vital data (and you don’t even have a back up) or even if it appears your computer has begun speaking some odd alien language, these guys can fix it. AND THEY DO FIX IT. I would absolutely recommend them.”

“Any time I have had any problems with my computers Computer Help Los Angeles has handled them right away. I have used other computer guys in the past, like the Geek Squad and other local repairman, but nobody compares to the techs at Computer Help Los Angeles. My computer problems get fixed fast and I am always surprised at how reasonable the bill is. I won’t use anybody else.”

“Since 2002 Computer Help Los Angeles has provided IT consulting and proactive support to our company. Over the years they have maintained the highest quality professional standards and technical counsel keeping us at the cutting edge of the ever evolving IT world.
“Computer Help Los Angeles has provided our highly complex business with invaluable and outstanding technical advice and services. They have enabled us to integrate with other systems to remain ahead of our competition, and they advised us in the design of three major computer upgrades. Based on their counsel we recently purchased and upgraded to a completely wireless system using cutting edge technology and computers with dual monitors. The network they installed for our business covers a three-acre area and the signal is as strong at the edge of our business area as it is at the nuclear hub of our system. The installation of this new system was so smooth and seamless that our business was not interrupted or encumbered by down time and although they were physically present in our offices, it was as if they were not here.

“The routine maintenance and support provided by Computer Help Los Angeles is outstanding, but the true test of superior service is flexibility in responding to emergencies. Our business operates 24/7 and on several occasions our computer systems have gone down either during the evening, a weekend, or a holiday. Computer Help Los Angeles always responded rapidly bringing our system back in service with literally no loss to our business.
“Computer Help Los Angeles is a service oriented company you can trust. In all the years of working with them we have never encountered a problem they could not fix. This is truly an outstanding company in every measurable category for whom we give our highest recommendation.”